Shipping policy
Rates
| Destination | Cost |
|---|---|
| United States | $15 |
| International — worldwide | $30 |
| Any order over $3,000 | Free |
Processing time
Orders ship the next business day after payment clears. Orders placed on a weekend or holiday go out the next business day.
If a piece needs extra photography, measurement, or sizing work before it leaves, we'll email you — you won't have to ask.
How we ship
Every order ships fully insured and tracked, with tracking emailed as soon as the label scans. Signature on delivery is required on high-value orders; we'll let you know at dispatch if yours needs one.
We don't ship to PO boxes.
International orders
We ship worldwide.
International orders are shipped DDU: import duties, VAT, and customs charges are set by your country and are the responsibility of the recipient. They are not included at checkout and we have no control over them or visibility into the amount — check with your local customs office before ordering if you want a number in advance.
Packages refused at customs, or abandoned and returned to us, are subject to the original shipping cost plus any charges the carrier passes on. Because all sales are final, a refused international package is not a return.
Customs clearance can add anywhere from a few days to a few weeks to transit. That's outside our control.
Los Angeles pickup and delivery
We're LA-based. Local pickup by appointment, and we can deliver to your door in the area. Message shop.anyrare@gmail.com or DM @anyrare to arrange it.
Address accuracy
We ship to the address entered at checkout. Check it before you submit. Once a label is created we can't reroute. If a package comes back to us as undeliverable because of an incorrect address, we'll reship at your cost.
Lost, stolen, or damaged in transit
Contact us at shop.anyrare@gmail.com within 7 days of the delivery scan and we'll file the insurance claim and work it through with the carrier — you don't have to fight them alone. Claims typically resolve in 8–15 business days. If a package is confirmed lost in transit, you get a replacement where possible or a full refund.
If a package arrives visibly damaged, photograph the box before opening it, then email us the photos within 48 hours. Photos of the sealed damaged package are what make a carrier claim winnable.
Questions
shop.anyrare@gmail.com · DM @anyrare · Mon–Sun 12–8 PT